Tolivinse™ | Operated by STianjin Shuntong Tiancheng E-Commerce Co., Ltd. | Legal Representative: Sun Yanbin
Business Address: Unit 7-1-31, 1st Floor, Sino-Ocean Future World, at the intersection of Yibai Road and Yixing Road, Yixingbu Town, Beichen District, Tianjin | Email: service@tolivinse.com
Tolivinse™ is a retail brand owned and operated by Tianjin Shuntong Tiancheng E-Commerce Co., Ltd. Our store focuses on ancient marine map décor and historically inspired decorative pieces created for homes, studies, offices, libraries, studios, and other interior spaces.
Our purpose is to present distinctive decorative products together with clear product information and practical customer support. We aim to describe each item as accurately as reasonably possible, including available information about appearance, materials, dimensions, finish, and intended decorative use.
Because colors and surface details can appear differently under various lighting conditions or screen settings, minor visual differences may occur between website photographs and the physical product. Such reasonable variations do not affect rights available under applicable consumer law.
We believe customers should be able to identify who operates the website and understand how to obtain assistance. For this reason, our legal business identity and customer-support information are clearly displayed throughout our core policy pages.
Eligible products may be returned within 30 calendar days after delivery. Approved refunds are processed within 7–10 business days after an eligible return has been received and reviewed.
Estimated transportation time is generally 3–7 business days after dispatch, although carrier conditions, customs procedures, public holidays, weather, or destination-specific circumstances may affect actual delivery.
After-sales requests are normally reviewed and handled within 3 business days after sufficient information has been received.
For product, order, return, shipping, or service inquiries, customers may contact us at service@tolivinse.com